OSV Hazair, a leading manufacturer of HVAC equipment, has received the certificate of assessment for ISO 9001:2008 in the field of sales and distribution of HVAC systems. This certificate was received after EQAIMS assessed OSV’s management systems and found it to be in compliance with ISO 9001:2008.
ISO 9001:2008 is a quality assurance model made up of 20 sets of requirements. This model applies to organisations that design, develop, manufacture, install and service products. ISO expects organisations to apply this model and to meet these requirements by applying their defined quality system.
According to OSV’s managing director: "We have always had a strict quality control system at OSV, but the additional structure of ISO 9001:2008 management procedures has helped us to improve our product delivery to greater than 99% and customer satisfaction to 100%.
"Becoming an ISO 9001:2008-certified company is a natural extension of our quality and service commitment. Our customers tell us that they have total confidence in OSV’s ability to deliver the specified product on time because we follow internationally accepted standards for quality."
The International Organisation for Standardisation (ISO) is a worldwide federation of national standards bodies from 163 countries.