Turner Designs Hydrocarbon Instruments, a world leader in oil-in-water monitoring, has unveiled a higher level of service to an already world-class company. The refreshed website at www.oilinwatermonitors.com provides up-to-date website design, easier navigation and faster response for quotations and purchases, especially for those customers who already know what they want.
The site is designed to facilitate the timely and efficient delivery of new developments and news to Turner Designs Hydrocarbon Instruments’ growing customer base, while providing fast and accurate quotes for any of its oil-in-water monitoring instruments. Additionally, the website will provide all users with easy access to an extensive archive of stories and features that span the company’s growing 15 year history.
Turner Design Hydrocarbon Instruments has traditionally differentiated itself from the competition by asking many application questions to validate the correct choice of instrument. Now, by going to the “Quote Me Now” feature, the experienced user can go directly to a quick form with minimal questions for a faster quotation turnaround, usually within the same working day.
For new customers or those not familiar with oil-in-water monitoring, Turner Designs Hydrocarbon Instruments still has its terrific experienced staff of application engineers ready to help by phone or e-mail.
The new internet process is coupled with a new phone system that continues the company’s tradition of being answered by a live person during normal working hours. However, if customers call outside our opening hours, they can leave a message for sales or service employee and an instant e-mail will be delivered with an attached WAV file (consisting of the voice message) to all those on the sales and service distribution list.
Turner Designs Hydrocarbon Instruments is the industry leader in oil-in-water analyzers. With a reputation for producing highly accurate and reliable instruments through quality design and manufacturing, Turner provides monitors for a wide range of applications for the petroleum, maritime, power generation and clean water industries as well as other industrial applications where hydrocarbon contamination is an issue.